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FREQUENTLY ASKED QUESTIONS.
Do you get the new movies?
What is a subscription?
How can I get a subscription?
Can I get truetones on my polytone phone?
What is the Help Desk number?
Do you have a loyalty programme?
What are your latest offers and specials?
What are your contact details?
Can I give you feedback?
Can I get a job at VitiTones?
Do you get the new movies?
Sure, we get at least 3 new major releases every quarter. We will upload new movies to the site as we get the content and will then advertise it in the paper so that you can get your mits on it as soon as possible.
It would be a good idea to visit this site often as the stuff will be on here before it is advertised. You can start downloading as soon as it is up on the website.
We are thinking about creating a text alert service that you can join that will alert you to new movies the second that they are posted on this site, but that is a little way off. If you would like to join send us your email address thru our FEEDBACK form.
The new movies will be shown on our home page in the info scroller and there is a link in the top menu to the movies catalogue.
What is a subscription?
A subscription is a service where you agree to download a certain amount of content for a fixed low price. Subscriptions are great value for money as they offer the content at a cheaper rate. You simply join up and then you are immediately able to download your content. Once you reach your allowed amount the downloads stop. When the week is up, the amount that you can download is restored and you can start downloading again.
Once you have confirmed your subscription to one of Vititones Premium services you will receive a free welcome message plus 1 free item of content (including the content you chose to initiate your subscription). Each week, including your first subscription week, you will be allocated an agreed amount deliveries of Premium content via Wap Push. You can use your subscription service to download any of the premium content displayed on the Website and one token will be subtracted from your balance for each download. There is no limit on the download of non-premium content during your subscription week.
How can I get a subscription?
I will have to get back to you on that one. We are still sorting that out, but belive me, it will be really cool and really great value. Check back here soon or keep watch in the papers for details.
Can I get Truetones on my Polytone phone?
Probably not. You could check our handset chart and find your phone. It will have the specs and if it says Truetone in the AUDIO section, then yes it can, though it is unlikely that it will.
What is the Help Desk number?
If you have any problems at all please call the Vodafone help desk on 123. If you need any information while out and about just dial Vodafone's Information Hotline on 123 from your Vodafone or landline to get what you need quickly. *Information Hotline 123 is a charged line.
For assistance with your phone or any of Vodafone's services, you can call their new free Customer Support line on 124. Vodafone is available 24 hours a day on every day of the year.
If you would prefer to send a general email for any enquiry please fill in this form and Vodafone will attend to your request promptly.
Do you have a loyalty programme?
We don't at the moment though we are working on several schemes to reward loyal customers. Don't worry though, your downloads will count from day 1. We can see at any time how many pieces you have bought. This info will be used to deliver you incentives and gifts once we get a programme running, so get downloaqding and you will be rewarded in the long run.
What are your latest offers and specials?
VitiTones pride ourselves on giving more back and supplying only the best quality content. We always have offers and specials and most can be viewed from our Specials & Offers page. You will find a list of specials and offers here or by clicking the button in the top right hand corner of the top menu.
What are your contact details?
If you have any problems at all please call the Vodafone help desk on 123. If you need any information while out and about just dial Vodafone's Information Hotline on 123 from your Vodafone or landline to get what you need quickly. *Information Hotline 123 is a charged line.
For assistance with your phone or any of Vodafone's services, you can call their new free Customer Support line on 124. Vodafone is available 24 hours a day on every day of the year.
If you would prefer to send a general email for any enquiry please fill in this form and Vodafone will attend to your request promptly.
If you would like to leave feedback about our website or any ideas you may have please use our feedback form located using the contact button in the top navigational menu.
How can I give you feedback?
If you would like to leave feedback about our website or any ideas you may have please use our feedback form on the contact us page located using the contact button in the top navigational menu.
Can I get a job at VitiTones?
We are not hiring at the moment but you could send your resume and email address to us using the feedback form on the contact us page.
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